Azeca Contact Us - Warranty

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Contact Us / Warranty

Have a question about our products? Call customer service at 800-934-9839 or email us at contact@azeca.com

GLOBAL HEADQUARTERS:

Azeca Corp
5400 Laurel Springs Pkwy, Suite 1307
Suwanee, GA 30024-6097  USA

Returns/Packages address:
Azeca Corp
3254 Peachtree Pkwy, Suite D429
Suwanee, GA 30024-6054

Tel: 678-971-3093
Fax: 678-304-6819
Email: contact@azeca.com
 

TO OBTAIN TECHNICAL SUPPORT OR RETURN INFORMATION

Contact our support team at 800-934-9839 for product help or to request an RMA#. Or email us at contact@azeca.com  For azecastore.com returns please use the RMA request form in the My Account area.
  

TO OBTAIN WARRANTY SERVICE (AZECA BRANDED PRODUCTS)

If you are having trouble with your Azeca branded product, please call our held desk at 800-934-9839 prior to returning it to the retailer.  Azeca branded products come with a one year repair/replacement warranty.  If your product is defective and you are outside the retailers return policy time limit, contact the Azeca support center to receive a Return Authorization number. Returned packages will not be accepted without a Return Authorization number.  Azeca will replace or refund any product purchased at azecastore.com for any reason if returned in its original condition within 30 days of the original purchase date.  No refunds are permitted after 30 days.

TO OBTAIN WARRANTY SERVICE (NON-AZECA BRANDED OR AZECA DISTRIBUTION PRODUCTS)

If you are having trouble with your product and it is not branded Azeca, please call our held desk at 800-934-9839 to determine what warranty applies.  Azeca will replace or refund any product purchased at azecastore.com for any reason if returned in original condition within 30 days of the original purchase date.  After 30 days, for non-Azeca branded items please contact the original manufacturer per the manufacturers warranty.